Frequently Asked Questions
We’re here to support you with any questions about our services, solutions, or how SHD can help your business move forward.
How do I get started with SHD?
You can schedule a free 30-minute consultation to discuss your goals and explore how SHD can support your next steps.
Do you offer virtual services?
Yes — all services are delivered virtually, ensuring flexibility and accessibility for clients nationwide.
Do you work with startups or established businesses?
Both. We support early-stage startups, growing small businesses, and veteran-owned organizations looking to scale, align, or transition strategically.
What industries do you specialize in?
While SHD works across sectors, we have deep experience with service-based businesses, government contractors, veteran entrepreneurs, and minority-owned firms.
Do you only work with Veterans?
No — SHD proudly serves veterans, but our services are open to all small businesses and entrepreneurs seeking strategic growth and leadership support.
What types of certifications do you support?
We provide certification guidance and preparation for:
- SBA 8(a)
- HUBZone
- Service-Disabled
- Veteran-Owned (SDVOSB)
- Woman-Owned (WOSB/EDWOSB)
Do you handle Veteran benefit packets?
Yes — we offer personalized support for preparing, reviewing, and submitting VA benefit documentation, including appeals and reconsideration.
Are your rates fixed or customized?
Yes — our fees are firm and fixed. We believe in clarity from day one, with no hidden charges or surprise costs.
Will I work directly with the Founder?
Yes — all engagements are led by Dr. Markeesha Reed, ensuring expert, hands-on guidance at every step.